XPD Office

Customer Relationship Management & Contact Manageme, Time Tracking & Invoicing, project-management |
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About: xpdoffice is a single, comprehensive way to automate and streamline your business!  It is the leading Business Automation Solution for small to mid size businesses. It is scalable, you can seamlessly add features as and when your needs grow.  It is an ideal solution for companies looking for an integrated solution for HR management, [...]

SupportWizard

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3 out of 5)
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About: Built on a knowledgebase with a searchable FAQ interface, SupportWizard enables customers to help themselves at any time of day and, if they don’t find the answer they need, to submit their question by email or web-form, 24/7, for faster results. Its powerful workflow and escalation rules automatically route incoming questions to the appropriate [...]

PerlDesk

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (2 votes, average: 3 out of 5)
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About: This web-based help desk solution and email management software streamlines web- and email-based requests, improving customer support quality, efficiency, and response time.
Price: $199,99
url: http://www.perldesk.com/

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Parature

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3 out of 5)
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About: Parature is the leader in on-demand customer service software, making it possible for any business to leverage the Internet to provide outstanding customer service and online support. Parature provides the smartest, most efficient way to serve, support, retain, engage with and maximize the value of every customer.
Price: -
url: http://www.parature.com/

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OmniWorks

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 4 out of 5)
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About: OmniWorks WebDesk® is an industry standard internal and external helpdesk written in ASP and customised for the Internet. Our aim is to deliver a helpdesk that is easy to setup and install, an intuitive interface and an option to view all scheduled requests on one screen.
Price: R5000
url: http://www.omniholdings.co.za/webdesk.asp

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SupportSuite

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3 out of 5)
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About: SupportSuite is a robust and flexible turn-key solution, allowing you to implement effective support channels, e-mail management and manage self-help resources. SupportSuite does this by combining ticketed support (web and e-mail based), live chat and an intuitive customer interface.
Price: $39,95 per month
url: http://www.kayako.com/supportsuite.php

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Numara FootPrints

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 4 out of 5)
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About: Numara FootPrints will help you implement best practices for IT service management and compliance. Our software supports multiple components of the ITIL-compatible service desk and has received PinkVerify™ certification for incident, problem, change and configuration management functions.
Price: free trial
url: http://www.numarasoftware.com/FootPrints.asp

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Ferrysoft Help Desk

Customer Relationship Management & Contact Manageme |
1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3 out of 5)
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About: Ferrysoft Help Desk is a web based help desk solution. It is designed to assist help desks to deliver outstanding customer service. The Express Edition is free of charge. Your help desk might be dealing with issues raised by internal personnel or by external customers. In both cases, it is important to efficiently manage [...]